Can I change roles in my LMS and launch a product?

No. If you have accessed products in Hub, OLB, or Online Practice as a teacher from your LMS, you must keep that teacher role in the LMS to access these products in the future. If you change your role to a student in the LMS, you will not be able to access your OUP products. This rule also applies to students who switch to a different role.

Can I un-archive a deployment in Oxford English Hub?

No. Once a deployment is archived, it cannot be undone.

Can I edit a deployment?

Yes. The deployment values are shared by all deployments within your Hub organisation’s tool. If you make a change here, it will affect all other deployments in your Hub organisation.

Do teachers and students have different access codes for their products?

Yes. Teachers and students have different access codes for products.

Can students launch teacher products?

LMS users using a student account cannot launch teacher products.

LMS users using teacher accounts cannot launch student products.

Can I assign packs and products?

You can choose individual products e.g. e-book, Online Practice, or a pack of products if available.

Selecting a pack will allow you to create launch links for all the product components within the pack. Students and teachers should have licence credits or access codes for the pack, not the product within the pack.

Should teachers and students activate product or pack access codes?

Yes. Pack access codes or licence credits must be activated to access component products within a course pack. Individual products require their own licence or access code.

Can students and teachers see course material in the Hub?

Yes. If a student or teacher has redeemed a licence for a pack or product, they will see any associated course material for that product in the Hub e.g. Resources or Assessment materials.

Can students and teachers launch Online Practice, CPT and e-books from the Hub?

No. Students and teachers cannot launch Online Practice, e-books, or Class Presentation Tools from the Hub. They must launch these products using their own LTI launch link from the LMS.

Can students and teachers access the Hub by signing in to it directly?

No. Students and teachers can only access the Hub from their LMS. They cannot access their account or course material by signing in to the Hub directly using their LMS account.

Can students and teachers manage their accounts and classes from the Hub?

No. Account and class management must be done from the LMS. This is not possible in the integrated Hub.

Does OUP Customer Support offer support for LTI Integration users?

Yes. Contact us at [email protected].