To contact us, please fill out this form.
You can also contact us via Live Chat. Fill out the form to speak with someone from customer support.
How to contact us
I forgot my password
- Go to oxfordenglishhub.com
- Choose Sign in.
- Choose Forgotten your password?
- Follow the instructions on screen.
Choose Sign in… then Forgotten your password?
I forgot my username
Your username is usually your Oxford ID email address.
I can’t add students to a class
Your Organization Administrator must add students to the organization before you can add them to a class.
- Choose My Organization.
- Choose Classes.
- Choose a class.
- Choose Add to class then Add students.
- Choose the students to add to the class.
- Choose Next.
- Check your choices. If the details are correct, choose Add to class.
- Choose Done.
You can see the new students in the Students tab of the class.
You can also set the maximum number of students (‘number of seats’) for the class.
My access code doesn’t work
What is an Oxford English Hub code?
These are examples of codes for Oxford English Hub:
- 1111-2222-3333
- S 123 456 7890
- T 123 456 7890
Some codes start with an S or T. This indicates if they are Student or Teacher codes.
For example:
- S 123 456 7890 is a student code.
- T 123 456 7890 is a teacher code.
You can use your code to access your products on Oxford English Hub.
Where is my code?
Your code is in one of these places:
- your book
- an email
- a spreadsheet
How do I use my code?
- Go to oxfordenglishhub.com/redeem
- Follow the instructions on screen. (You may need to sign in or create an Oxford ID.)
