To contact us, please fill out this form.
You can also contact us via Live Chat. Fill out the form to speak with someone from customer support.
How to contact us
I forgot my password
- Go to oxfordenglishhub.com
- Choose Sign in.
- Choose Forgotten your password?
- Follow the instructions on screen.
Choose (1) Sign in…
…then (2) Forgotten your password?
I forgot my username
Your username is either:
- Your email address (for example, [email protected]), or
- A username your teacher or administrator created for you (for example, name.a123).
If your teacher gave you a sign in card, you can check your sign in card to find your email address or username.
If you don’t know your username or have another problem, you can contact us.
I can’t add students to a class
Your Organization Administrator must add students to the organization before you can add them to a class.
- Choose My Organization.
- Choose Classes.
- Choose a class.
- Choose Add to class then Add students.
- Choose the students to add to the class.
- Choose Next.
- Check your choices. If the details are correct, choose Add to class.
- Choose Done.
You can see the new students in the Students tab of the class.
My access code doesn’t work
What is an Oxford English Hub code?
These are examples of codes for Oxford English Hub:
- 1111-2222-3333
- S 123 456 7890
- T 123 456 7890.
Some codes start with an S or T. This indicates if they are Student or Teacher codes.
For example:
- S 123 456 7890 is a student code.
- T 123 456 7890 is a teacher code.
You can use your code to access your products on Oxford English Hub.
Where is my code?
Your code is in one of these places:
- Your book
- An email
- A spreadsheet.
How do I use my code?
- Go to oxfordenglishhub.com/redeem
- Follow the instructions on screen. (You may need to sign in or create an Oxford ID.)
